This article outlines the data management and security practices undertaken by Fluid Management Technology to ensure the reliability and security of the fmtdata.com website.
| Data Management | |
| Where is our data stored? | All data and database backups are stored on dedicated servers deployed on the virtual private cloud on AWS Infrastructure.
Unit Configuration and log backups are stored on Google Cloud Platform. |
| Where is our data physically Stored? | AWS servers are located in Northern Virginia, USA.
Google Cloud Platform servers are located in Sydney, Australia. Australian clients will get their data served from Australian edge locations of AWS. |
| When do we backup data? | Database backups are performed incrementally every 5-10 minutes, in addition to a full daily backup.
Unit configuration and log file backups are performed weekly. |
| What data do we backup? | We keep backups for the website database, log files, and unit configurations. |
| How long are backups kept for? | A minimum of two years after account inactivity |
| What is our process to recover data from a potential problem or data loss? | In the event of data loss, a point in time recovery can be performed on our database. |
| What activity is logged? | All user activities are logged. |
| How long are logs kept for? | A minimum of two years after account inactivity |
| Security | |
| IP address range blocking | IP range blocking can be configured for your website by contacting support. |
| Is data encrypted during transit when accessing the fmtdata.com website? | Yes |
| Do all backend technologies use the latest versions available? (e.g. HTML5, PHP 7) | Yes |
| Will FMT completely delete all user data if asked? | Yes |
| Certifications | |
| PCI (Payment Card Industry) | Certified by SecurityMetrics and Comodo. |