This article outlines the data management and security practices undertaken by Fluid Management Technology to ensure the reliability and security of the fmtdata.com website.
|Where is our data stored?||All data and database backups are stored on dedicated servers deployed on the virtual private cloud on AWS Infrastructure.
Unit Configuration and log backups are stored on Google Cloud Platform.
|Where is our data physically Stored?||AWS servers are located in Northern Virginia, USA.
Google Cloud Platform servers are located in Sydney, Australia.
Australian clients will get their data served from Australian edge locations of AWS.
|When do we backup data?||Database backups are performed incrementally every 5-10 minutes, in addition to a full daily backup.
Unit configuration and log file backups are performed weekly.
|What data do we backup?||We keep backups for the website database, log files, and unit configurations.|
|How long are backups kept for?||A minimum of two years after account inactivity|
|What is our process to recover data from a potential problem or data loss?||In the event of data loss, a point in time recovery can be performed on our database.|
|What activity is logged?||All user activities are logged.|
|How long are logs kept for?||A minimum of two years after account inactivity|
|IP address range blocking||IP range blocking can be configured for your website by contacting support.|
|Is data encrypted during transit when accessing the fmtdata.com website?||Yes|
|Do all backend technologies use the latest versions available? (e.g. HTML5, PHP 7)||Yes|
|Will FMT completely delete all user data if asked?||Yes|
|PCI (Payment Card Industry)||Certified by SecurityMetrics and Comodo.|